We offer Shopify Payments and accept the following credit cards: MasterCard, Visa, American Express and Discover. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
We also offer Sezzle as a payment method.
There is a $8.50 flat rate shipping fee placed on all orders under $150. Orders totaling $150 or greater are eligible for free shipping.
Unfortunately, orders cannot be cancelled. However, modifications may be made as long as we’re notified of the changes before the order is processed.
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at firstname.lastname@example.org just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to dispatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.
If you haven’t received shipping confirmation within 3 days of purchase, please contact us via email at email@example.com. Otherwise you should be able to track your order. Be sure that you entered your shipping info correctly.
We offer same day or next day shipping, guaranteed. Orders ship USPS 2 day Priority Mail. We've seen customers get their order as soon or as late as 1-4 business days. Please keep in mind the current carrier delays as a response to Covid-19. We cannot guarantee a shipments arrival. Please be sure to provide your correct shipping info. We are not responsible for customers not receving their product due shipping info entered incorrectly.
Unfortunately, we don’t offer monetary refunds. But you can absolutely return your item to us within 5 days of delivery as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Returns shall be postmarked no later than 5 days of delivery. If postmarked later, you will not be issued an exchange nor store credit. This will be considered a loss of the customer's end. Please email us at firstname.lastname@example.org a copy of your tracking number after you've initiated your return. Returns should be mailed to Shoe Her Collection P.O Box 5612 Brandon, MS 39047
Oh that’s simple! Return it within 5 days of delivery for a store credit or exchange. Include a copy of your packing slip and the reason for the exchange or store credit. Please email us at email@example.com a copy of your tracking number after you've initiated your return. If requesting an exchange, we highly request your purchase the newly desired item because we can't guarantee that item will still be in stock once your return is processed. Email us with your new order number and your original purchase will be credited back to you once we receive the item.. Store credits are valid for 3 months. Returns should be mailed to Shoe Her Collection P.O Box 5612 Brandon, MS 39047
In the event there is a problem with your order and you would like to receive an exchange or store credit, return the item within 5 days of delivery. Item must be postmarked no more than 5 days after delivery to be eligible for an exchange or store credit.
Unfortunately, we do not offer refunds. We do, however, offer store credit and exchanges on items returned within 5 days of delivery. Returns should be mailed to Shoe Her Collection P.O Box 5612 Brandon, MS 39047